Where Knowledge is Capitalized

Too often the concept of Knowledge Management is associated with data accumulation and data mining. The reality is that the effort of knowing the organization’s processes and aligning them with the mission and strategies is key to successful Knowledge Management. Information needs to be captured in the context of work and people to become manageable and reusable as an asset. The accumulation of information does not create wealth; it is its day-to-day exploitation that gives it value.